Privacy policy

Last updated: September 7, 2026

What We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect personal information such as your name, email address, phone number, billing and shipping address, order and transaction information, account information, and communications with us. We may also collect information automatically, including IP address, device and browser information, browsing activity, cookie identifiers, approximate location derived from your IP address, and interactions with our website and marketing.

How We Use Your Information

We use personal information to process and fulfill orders, provide customer service, communicate about orders and returns, prevent fraud, maintain and secure our website, understand site performance, personalize your shopping experience, improve our products and services, comply with legal obligations, and send marketing communications where permitted or where you have chosen to receive them.

How We Share Your Information

We may disclose personal information to service providers and business partners that help us operate our store, such as payment processors, shipping and fulfillment providers, returns providers, email and SMS platforms, analytics providers, advertising partners, customer support tools, and review platforms. We may also disclose information when required by law, to protect our rights or customers, or as part of a merger, sale, financing, or other business transaction. We do not sell personal information for monetary payment.

Cookies, Analytics & Interest-Based Advertising

We use cookies and similar technologies for essential site functions, analytics, personalization, and advertising. Some advertising technologies may be considered a "sale" or "sharing" of personal information under certain U.S. state privacy laws when they are used for cross-context behavioral advertising. Where applicable, you may use our cookie controls or other privacy-choice mechanisms on the website to manage these preferences.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, request deletion, obtain a copy of certain information, and opt out of certain uses such as targeted advertising or the sale or sharing of personal information. We will not discriminate against you for exercising privacy rights available under applicable law. To submit a privacy request, contact us at sales@threadmillhomelinen.com We may need to verify your identity before completing a request.

California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to our business, you may have the right to know the categories and specific pieces of personal information we collect, the sources and purposes for collection, and the categories of third parties to whom information is disclosed; to request deletion or correction of eligible personal information; to obtain information about our disclosure practices; and to opt out of the sale or sharing of personal information for cross-context behavioral advertising where applicable. You may also have the right to limit certain uses of sensitive personal information where required by law and to exercise these rights without discriminatory treatment. Requests may be submitted using sales@threadmillhomelinen.com An authorized agent may submit a request on your behalf where permitted by law, subject to verification requirements.

Other U.S. State Privacy Rights

Residents of other U.S. states may have similar privacy rights under applicable state law, which can include rights to access, correct, delete, or obtain a copy of personal information and to opt out of targeted advertising, certain profiling, or the sale of personal data. We will honor verified requests where required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including maintaining customer accounts and transaction records, fulfilling legal and tax obligations, resolving disputes, preventing fraud, and enforcing our agreements. Retention periods may vary depending on the type of information and the reason it was collected.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it. 

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. Any updated version will be posted on this page with an updated effective or revision date where appropriate.

Contact

Questions about this Privacy Policy or requests relating to your personal information can be sent to sales@threadmillhomelinen.com